FAQs

  • “My Doctor recommended a clinic but it is not close to my house, am I allowed to choose what clinic I go to?”
    • Yes, you have the right to choose where you go for physical therapy. If you go through your health insurance, just make sure the provider you see is a provider for your insurance network.
  • “Do I need a prescription from a Doctor for physical therapy?”
    • If you want us to bill your insurance for your treatment, you do need a prescription from a Doctor, Physician’s Assistant, or in some cases a Nurse Practitioner. Chiropractors cannot write you a prescription for physical therapy. If you are not going through an insurance company, you can be a cash patient and you would not need a prescription. However, after 10 visits or 30 days (whichever comes first), you will need a prescription from a Doctor to continue treatment beyond that.
  • “Is there paperwork I will need to fill out?”
    • We do have paperwork you will have to fill out. You can access this paperwork ahead of time on out website under the forms tab at the top or the link on the next sentence. Click on the New Patient Packet link here and print is off and bring it in with you filled out. If you do not have access to a computer or print, please come in 15-20 minutes before your appointment time to fill it out.
  • “What do I need to bring to my first appointment?”
    • Please bring your prescription for physical therapy, insurance cards, driver’s license, a list of medications you’re currently taking and your New Patient Packet if your printed it off of our website ahead of time. Also, if you have any relevant test results such as X-ray or MRI, please bring those along with you.
  • “Do I need to arrive early for my first appointment?”
    • Please arrive 15-20 minutes before your scheduled appointment time if you did not print off and fill out the new patient paperwork from our website. If you already have the paperwork filled out please arrive 5-10 minutes before your appointment time to check in.
  • ” What should I wear?”
    • Please wear something comfortable and loose to work out in and wear sturdy, comfortable shoes. Please not short shorts, sandals, or low cut tops.
  • “How long do appointments last?”
    • Typically, appointments will last between 45 minutes and 1 hour depending on your diagnosis.
  • “Will I be with the same therapist every time?
    • We usually keep you between two therapists depending on your schedule as well as the therapist’s schedule.
  • “Do your take my insurance?”
    • We accept most major insurances including Medicare, Blue Cross Blue Shield, Blue Care Network, Medicare Plus Blue Cross Blue Shield, Blue Care Network Advantage, Aetna, Physicians Health Plan, McLaren, Humana, Tricare, Cofinity, Veterans Choice, Theramatrix, CHAMPVA, Auto, and Workers Compensation. If you do not see your insurance listed please give us a call and we would be happy to help you find out if we are a provider for your insurance.
  • “I went to my Doctor a couple of months ago and they gave me a prescription for physical therapy, is it still valid?”
    • A prescription for physical therapy is only valid for 30 days from the date the Doctor signed it. If your prescription is out of date, please contact your Doctor to get an updated prescription faxed over to us.
  • “How much does treatment cost?”
    • Treatment costs carry by type of insurance. We will verify your insurance on your first visit and find out what your physical therapy benefits are. We encourage you to contact your insurance company as well to find out your cost share may be.
  • “What if I do not have health insurance, what would treatment cost?”
    • If you do not have health insurance, you could be a cast patient with us. The cost of an initial evaluation is $125.00 and the treatments after the initial visits would be $75.00/visit.